What is CDD and KYC Outsourcing?
Customer Due Diligence (CDD) and Know Your Customer (KYC) outsourcing means letting a specialist AML team complete some or all of your KYC for you. You focus on your business and we do the heavy lifting.
For reporting entities preparing for the July 2026 deadline, outsourcing is an efficient way to get robust and compliant onboarding in place without hiring a full in-house compliance team.
Instead, AMLHUB’s outsourcing specialists become an extension of your compliance team, and will act as your partner, not just an outsourcing agency.
Our KYC Outsourcing covers:
- Individuals
- Companies and partnerships
- Trusts and complex ownership structures
- Remote and overseas clients
- Politically Exposed Persons (PEP) and sanctions screening
- Partially completed CDD files that need finishing
- Qualify assurance of work completed in-house
All we need to start is the contact details on one key person on the file, and the purpose of the transaction.
Trusted AML experts since 2019
AMLHUB has been managing Customer Due Diligence for reporting entities since 2019 - well over a decade of running CDD and KYC at scale.
- 10,000+ users on the AMLHUB platform
- 100+ brands across real estate, accounting, and legal
- ISO/IEC 27001:2022 certified
- AML/CTF specialists - qualified compliance analysts handling Australian and New Zealand obligations every day
- Full audit trail - every action recorded inside the AMLHUB platform ready for review
- Secure storage of all AML documentation
- Ongoing support throughout your compliance journey
Full Outsource vs Hybrid: Which is right for you?
Both outsourcing models keep you in control as the reporting entity.
The difference is how much of the day-to-day work sits with your team versus ours.
Why Choose Full Outsource
- Rapid onboarding capability with established, repeatable processes
- Access to trained analysts for CDD, EDD and document review
- Scales easily with client volume — no internal hiring pressure during growth or peak periods
- Consistent application of KYC standards and procedures across every file
- Reduces internal operational burden so your team can focus on revenue-generating work
Best for businesses that want compliance handled end-to-end by specialists.
Why choose Hybrid Outsource
- Internal control over the onboarding experience and simple, low-risk KYC
- External experts handle high-risk, complex, or EDD cases — including trusts, overseas clients and tricky source of wealth conversations
- Builds internal capability without overextending your resources
- Flexible support during volume spikes or complex scenarios
Best for teams who want to own routine onboarding but lean on specialists when things get hard.
How Customer Due Diligence & Know Your Customer outsourcing works.
| Send your CDD to AMLHUB from your AMLHUB dashboard or app. |
| Our AML team will make first contact with your client within two business hours. |
| We will complete the CDD or KYC, including ID verification, PEP and sanctions screening, Source of Wealth and Source of Funds, and entity structuring. |
| The completed files are sent back to you with evidence and structures. |
| You can choose to review each file or conduct periodic internal assurance on the KYC. |
A second set of expert eyes on your CDD files.
Catch issues before they become AUSTRAC findings. Let us periodically review a sample of your completed CDD files for correctness and completeness.
Specialist support for one-off compliance work.
If you've got an AML project that doesn't fit a standard template, our team can help.
"AMLHUB has made managing our AML obligations so much easier. The platform is clear, organised, and easy for our team to use day to day. Their CDD outsourcing service saves us hours on client onboarding, and the consulting support gives us confidence that we’re staying fully compliant."
Helen Edwards
AML Compliance Officer
K3 Legal
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Is KYC outsourcing allowed under Australian AML/CTF law?
Yes. AUSTRAC permits reporting entities to rely on third parties for elements of CDD, provided the reporting entity retains responsibility and the arrangement is documented in your AML/CTF program. Our outsourcing service is structured to support that compliance model.
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Do I still need an AML/CTF program if I outsource?
Yes. Every reporting entity must have its own AML/CTF program, risk assessment, and AUSTRAC registration. Outsourcing helps you operate that program — it doesn't replace it.
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How quickly will you contact my client?
First contact is guaranteed within two business hours of you outsourcing the file in AMLHUB.
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Can you handle complex trusts and overseas beneficial owners?
Yes. Complex structures and remote clients are exactly what most clients use our service for.
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How is my client data protected?
AMLHUB is ISO/IEC 27001:2022 certified. All outsourced files are managed within the AMLHUB platform with full audit trail and access controls.
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Can I switch between Full and Hybrid outsourcing?
Yes, if required you can change between outsourcing options.
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How much does KYC outsourcing cost?
Get Started
Talk to the AMLHUB team to discuss which KYC outsourcing option is best for your business.

